Introduction

At Glamour Cosmetic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you book appointments, use our services, or interact with our website.

By using our services or providing your information, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Appointment Information: Booking details, service preferences, and scheduling history
• Medical History: Information relevant to your permanent makeup treatment, including allergies, medications, skin conditions, and contraindications
• Consent Forms: Signed consent and agreement forms for treatments and procedures
• Payment Information: Billing details and transaction records (payment processing is handled securely by third-party providers)
• Photos: Before and after treatment photos taken with your explicit written consent for documentation and portfolio purposes

How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Provide permanent makeup services safely and effectively
• Communicate with you about your treatments, aftercare, and follow-up appointments
• Maintain accurate medical records and treatment history
• Process payments and maintain financial records
• Send appointment reminders, promotional offers, and service updates (with your consent)
• Improve our services and customer experience
• Display before-and-after photos for marketing purposes (only with explicit written permission)

Information Sharing and Disclosure

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us with payment processing, appointment scheduling, or website hosting (these providers are contractually obligated to protect your data)
• Legal Requirements: When required by law, regulation, or legal process
• Health & Safety: If necessary to protect the health or safety of you or others

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of physical and digital records
• Password-protected and encrypted systems
• Limited access to personal information (staff access on a need-to-know basis only)
• Regular security audits and updates

While we take every reasonable precaution, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain accurate records. Medical records and consent forms are retained in accordance with Australian healthcare regulations.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and record-keeping requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Revoke consent for photo use or other optional data processing

To exercise any of these rights, please contact us at gctattoo2023@gmail.com or +61 477 558 882.

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and understand visitor behavior. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: